Am 17. Juli 2018 hat Stephan Sachse sein Doktorat an der Universit\u00e4t Leipzig mit sehr gutem Erfolg bestanden.<\/p>\n
„This work hypothesizes that a paradigm-shift enables consumer-driven service composition. Thus, the concept of customer-centricity is applied to service management. By letting the consumer describe himself, respectively his distinct needs and requirements, a better customer value is achieved than by traditional product-centric approaches. Unlike existing product-centric configuration tools, customer-centric configurators do not elicit product parameters. Instead, they rely on a structured description of customers\u2019 intentions and values captured in a domain specific customer model. Consequently, the concept applies to a more abstract level of service categories instead of specific product instances. [\u2026] The findings of this thesis form the basis of a new form of customer interaction and enable new business models.“<\/em><\/p>\n Am 17. Juli 2018 hat Stephan Sachse sein Doktorat an der Universit\u00e4t Leipzig mit sehr gutem Erfolg bestanden. Titel: Customer-centric Service Management Conceptualization and Evaluation of Consumer-induced Service Composition „This<\/p>\n","protected":false},"author":2,"featured_media":6035,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[152],"tags":[49,47,34,243,135],"class_list":["post-5989","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alumni","tag-digitale-handlungsraeume","tag-digital-financial-ecosystems","tag-sdfb","tag-universitaet-leipzig","tag-universitaet-st-gallen","comments-off"],"_links":{"self":[{"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/posts\/5989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/comments?post=5989"}],"version-history":[{"count":8,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/posts\/5989\/revisions"}],"predecessor-version":[{"id":10617,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/posts\/5989\/revisions\/10617"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/media\/6035"}],"wp:attachment":[{"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/media?parent=5989"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/categories?post=5989"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postmodular.de\/category\/post\/wp-json\/wp\/v2\/tags?post=5989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Erstpr\u00fcfer: Prof. Dr. Rainer Alt\r\nZweipr\u00fcfer: Prof. Dr. Gerhard M. Buurman<\/pre>\n","protected":false},"excerpt":{"rendered":"